Voices of LCMH

Richard Falzone

Dear Dr. Kern,

On Tuesday, May 4, 2010 I had an appointment in the Sleep Disorder lab for a sleep study. This was a follow up to a new oral appliance I have been fitted with. This followed an unsuccessful attempt seven years ago using CPAP.  When I arrived at the sleep lab, I was warmly greeted by all of the technicians. I was assisted through the sleep study process by Anna Kusmider. She has an excellent bedside manner; she is very professional and courteous in performing her tasks and is extremely pleasant and personnel.


I just wanted to send you a short thank you note acknowledging her courtesy and professionalism, two things we seem to see less and less of in many of today's dealings with people.



Richard Falzone

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