Patient Finances and Insurance
Little Company of Mary Hospital is committed to providing compassionate health care to all. Our mission is to journey with you on your path to better health.
We understand that using health care services sometimes can be confusing, so we will do all we can to make your visit as smooth as possible. One of the new ways we are doing this is by handling payment much like a physician's office -- requesting payment at the time of service rather than sending you a bill and asking you to mail it back after your visit.
When you register, our staff will ask for your insurance information and we will try to be as clear and concise as possible. It is the insurance company's responsibility to pay the hospital bill. However, your insurance company may require a patient portion to be paid for services rendered.
- When scheduling your appointment, remember to pre-register with your provider.
- Remember to obtain pre-certification from your insurance company.
- Understand your insurance policy.
- Please make sure the doctor or hospital accepts your insurance.
- Ask questions!
- Get phone numbers and contact information from us in case there are questions later.
- Ask for an estimate of out-of-pocket charges you will be responsible for.
- Call your insurance provider with any questions.
Proper identification will speed along many processes. Please bring:
- Photo ID
- Driver's License or other document with legal address and organ donation information
- Birth Certificate Copy, especially for minors
- Current Insurance Cards (check in advance to make sure all cards are up to date)
- Military Medical Card
- Current Medicare Card
- Employer Information, especially for Workman's Comp
- Automobile Insurance Information
- Living Will or Advance Directive
- Diagnosis/Reason for Visit
- Attending Physician Contact Information
- Pre-authorization or Referral Information
- Means to pay any up-front responsibilities such as co-pays. Most major credit cards are acceptable.
- If your insurance policy has a deductible or co-pay amount, we will require that it be paid prior to service.
- If you have been treated in the Emergency Department, the co-pay portion of your bill will be required after treatment.
- If you do not have insurance, you will be requested to pay a deposit, and a Financial Counselor can help you with this process.
- All outstanding account balances from prior visits should be paid before your next visit.
For your convenience, we accept all major credit/debit cards, personal checks (with a valid drivers license or state ID), and cash. If you cannot pay in full when discharged, our Financial Counselor will be happy to discuss payment options with you. Payment for care we provide patients who lack financial means will be determined in accordance with our Charity Care Policy.
If you have any financial concerns, please let us help you. Please call our Business Office to receive all of our financial options in detail at 1-708-499-8500.
Please click here to download our financial application.
North Pavilion, First Floor